sa88 Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how sa88 ("sa88," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of individuals ("you," "Player," or "User") who access or use the sa88 online gaming platform available at sa88.today (the "Platform").

sa88 is committed to protecting the privacy and personal data of all players, particularly those based in the Philippines. This Policy is drafted in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.

By registering for an sa88 account or using the Platform in any way, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.

This Policy applies to all personal data collected through the sa88 Platform, including data collected via the website, mobile interface, customer support channels, and any other sa88 service touchpoints.

2. Data Controller Information

For the purposes of applicable data protection law, sa88 acts as the data controller in respect of the personal data of its registered players and website visitors. As data controller, sa88 determines the purposes and means of processing your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact the sa88 Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.

3. Personal Data We Collect

sa88 collects the following categories of personal data from players and platform users:

sa88 does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required for responsible gaming purposes (e.g., self-exclusion records).

4. How We Collect Your Data

sa88 collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated Collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, and server logs;
• Third-Party Sources: Identity verification data from KYC service providers; fraud screening data from payment processors; and publicly available information used for compliance purposes.

sa88 will always inform you at the point of collection if providing certain personal data is mandatory or optional, and the consequences of not providing it.

5. Purposes and Legal Basis for Processing

sa88 processes your personal data only where a lawful basis exists under applicable Philippine data protection law. The following table outlines the primary purposes for which sa88 processes personal data and the corresponding legal basis:

• Account Registration and Management: Processing is necessary to perform the contract between you and sa88, including creating and maintaining your player account;
• Identity Verification and KYC: Processing is required to comply with legal obligations applicable to sa88 as an online gaming operator, including anti-money laundering (AML) regulations;
• Payment Processing: Processing is necessary to execute deposit and withdrawal transactions as part of the contractual relationship between you and sa88;
• Fraud Prevention and Security: Processing is carried out in the legitimate interests of sa88 and its players to detect, prevent, and investigate fraudulent activity, cheating, and unauthorized access;
• Customer Support: Processing is necessary to respond to your inquiries and resolve disputes as part of sa88's contractual and service obligations;
• Marketing and Promotions: Where you have provided consent, sa88 may use your contact details to send you information about promotions, bonuses, and new games. You may withdraw this consent at any time;
• Responsible Gaming: Processing is carried out to fulfill sa88's legal and ethical obligations to promote responsible gaming and protect vulnerable players;
• Regulatory Compliance: Processing is necessary to comply with applicable laws, regulations, and requests from competent authorities.

6. Sharing of Personal Data

sa88 does not sell, rent, or trade your personal data to third parties. However, sa88 may share your personal data with the following categories of recipients where necessary and lawful:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors require certain personal and financial data to process your transactions securely;
• Identity Verification Providers: Third-party KYC and AML service providers who assist sa88 in verifying player identities and screening for financial crime risks;
• Technology and Hosting Providers: Cloud infrastructure and software service providers who host and operate the sa88 Platform under strict data processing agreements;
• Regulatory and Law Enforcement Authorities: sa88 may disclose personal data to government agencies, regulators, or law enforcement bodies where required by law or in response to a valid legal request;
• Professional Advisors: Legal counsel, auditors, and other professional advisors who require access to personal data in the course of providing services to sa88, subject to confidentiality obligations.

All third parties with whom sa88 shares personal data are required to handle that data in accordance with applicable data protection law and sa88's data processing standards. sa88 does not permit third parties to use your personal data for their own independent marketing purposes.

7. Cookies and Tracking Technologies

sa88 uses cookies and similar tracking technologies to enhance your experience on the Platform. A cookie is a small text file placed on your device when you visit a website. sa88 uses the following types of cookies:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They enable core features such as session management, login authentication, and security. These cookies cannot be disabled;
• Performance Cookies: These cookies collect anonymized information about how players use the Platform, such as which pages are visited most frequently. This data helps sa88 improve platform performance and user experience;
• Functional Cookies: These cookies remember your preferences, such as language settings and game display options, to provide a more personalized experience;
• Analytics Cookies: sa88 uses analytics tools to understand aggregate usage patterns on the Platform. This data is used in anonymized or aggregated form and does not identify individual players.

sa88 does not use third-party advertising cookies or cross-site tracking technologies. You may manage your cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of the Platform.

8. Data Retention

sa88 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account Data: Retained for the duration of your active account relationship with sa88, plus a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements;
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by applicable financial regulations;
• KYC and Identity Documents: Retained for a minimum of five (5) years following the end of the business relationship, or longer if required by law;
• Customer Support Records: Retained for a period of three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution;
• Marketing Consent Records: Retained for the duration of your consent and for a reasonable period thereafter as evidence of that consent.

When personal data is no longer required, sa88 will securely delete or anonymize it in accordance with its data disposal procedures.

9. Data Security

sa88 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the sa88 Platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Role-based access controls ensuring that only authorized personnel can access personal data on a need-to-know basis;
• Regular security assessments, vulnerability scanning, and penetration testing of the Platform;
• Multi-factor authentication requirements for administrative access to systems containing personal data;
• Comprehensive audit logging of all access to and modifications of personal data records;
• Staff training on data protection obligations and information security best practices.

While sa88 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that poses a risk to your rights and freedoms, sa88 will notify the National Privacy Commission and affected players in accordance with applicable law.

10. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by sa88:

• Right to Be Informed: You have the right to be informed of the personal data being collected, the purposes of processing, and your rights as a data subject;
• Right to Access: You may request a copy of the personal data sa88 holds about you, along with information about how it is being processed;
• Right to Correction: You have the right to request correction of any inaccurate or incomplete personal data sa88 holds about you;
• Right to Erasure or Blocking: You may request the deletion or blocking of your personal data where it is no longer necessary, where consent has been withdrawn, or where processing is unlawful, subject to sa88's legal retention obligations;
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to Data Portability: Where technically feasible, you may request that sa88 provide your personal data in a structured, machine-readable format;
• Right to Damages: You have the right to be indemnified for damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal data.

To exercise any of these rights, please contact the sa88 Data Protection Officer using the details in Section 14. sa88 will respond to all verified requests within thirty (30) days. sa88 may request proof of identity before processing any data subject request.

If you believe that sa88 has not adequately addressed your data privacy concerns, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

11. Children's Privacy

The sa88 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine regulations applicable to online casino-style gaming. sa88 does not knowingly collect personal data from persons under the age of 21.

If sa88 becomes aware that personal data has been collected from a person under 21 years of age, it will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the sa88 Platform, please contact customer support immediately so that appropriate action can be taken.

sa88 employs age verification procedures during the registration process and reserves the right to request government-issued identification at any time to confirm that a player meets the minimum age requirement.

12. Cross-Border Data Transfers

In the course of operating the sa88 Platform, your personal data may be transferred to and processed in countries other than the Philippines, including countries where sa88's technology infrastructure or service providers are located. Where such transfers occur, sa88 ensures that appropriate safeguards are in place to protect your personal data in accordance with applicable Philippine data protection law.

These safeguards may include contractual clauses that impose data protection obligations on the recipient, or transfers to countries that have been assessed as providing an adequate level of data protection. By using the sa88 Platform, you acknowledge and consent to such cross-border transfers of your personal data where necessary for the operation of the Platform.

13. Changes to This Privacy Policy

sa88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. When material changes are made, sa88 will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or in-platform notification.

Your continued use of the sa88 Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. sa88 recommends that you review this Policy periodically to stay informed of how your personal data is being handled.

If any proposed change is materially adverse to your rights as a data subject, sa88 will provide reasonable advance notice and, where required by law, seek your renewed consent before the change takes effect.

14. How to Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by sa88, please contact our Data Protection Officer:

Data Protection Officer – sa88
Email: [email protected]

For general customer support inquiries, you may also reach the sa88 support team via the live chat feature available on the Platform. Our support team is available 24/7 and is happy to assist players from Manila, Cebu, Davao, Quezon City, Makati, and all across the Philippines.

For complaints regarding data privacy that have not been resolved to your satisfaction by sa88, you may contact the National Privacy Commission of the Philippines.

This Privacy Policy was last reviewed and updated in May 2026. sa88 reserves all rights not expressly granted herein.